· Daniel Mason · 6 min read
The SaaS Bottleneck Holding Operations Teams Back
Most back-office SaaS tools were not built for operations teams. The real cost of vendor portals without integration is measured in people-hours.
Read articleThinking on workflow automation
Notes from the Anon team on browser agents, back-office automation, and the operations tooling gap.
· Marcus Webb · 7 min read
How Browser Automation Fills the API Gap
When a vendor portal has no API, the only viable path to automation is the browser itself. A deep dive into what that means technically and why it works.
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· Marcus Webb · 8 min read
Browser Agents vs RPA: How Session Authentication Changes Everything
Traditional RPA tools were designed for internal desktop software. Authenticated web sessions with MFA and CAPTCHA break most of them.
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· Priya Nair · 5 min read
The Copy-Paste Tax: What Manual Portal Work Actually Costs
Every time an operations analyst copies a figure from one portal to another, the clock ticks. How to measure the real cost of manual data transfer.
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· Marcus Webb · 7 min read
MFA, CAPTCHA, and the Limits of Automation: How Anon Handles It
Multi-factor authentication and CAPTCHA stop most automation attempts cold. The approach that makes browser agents resilient to both.
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· Priya Nair · 6 min read
Five Back-Office Workflows You Can Automate Without an API
Invoice reconciliation, supplier portal updates, regulatory report extraction, logistics status pulls, and benefits data retrieval. Five workflows operations teams run manually today.
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· Daniel Mason · 5 min read
When Zapier Is Not Enough: Moving Beyond Webhook Automation
Webhook-to-webhook automation works well when both sides have APIs. Most vendor portals do not. The class of workflows that Zapier and Make cannot reach.
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· Tom Brinkley · 8 min read
Building Reliable Workflows on Top of Browser Automation
Page structure changes, session expirations, network timeouts. How to engineer reliability into authenticated browser workflows at the infrastructure level.
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· Daniel Mason · 9 min read
Operations Automation in 2025: Where the Field Actually Stands
API-first iPaaS tools serve enterprise IT. Consumer no-code tools serve simple tasks. A quiet gap remains for the operations professional sitting between the two.
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· Daniel Mason · 5 min read
Why We Built Anon: Closing the Back-Office Automation Gap
Operations teams spend real hours every week copying data between portals that were never designed to talk to each other. We built Anon to take that work off their plate.
Read articleStay current on browser automation and ops tooling
New articles on session management, workflow reliability, and back-office automation. Write to us at [email protected] or try the product yourself.